Everything you want
to know before you begin

We are a practice that genuinely values and honors diversity — and we ensure that matters of race, religion, sex and sexuality, and other dimensions of identity are woven into the work, not sidestepped.

Our work is also deeply relational. Rather than a manualized approach or self-help clichés, our therapists focus on building a trusting, respectful, compassionate, and deeply connected relationship that centers healing and helps clients achieve their highest potential.

Our name pays homage to the song Rainbow Connection from The Muppet Movie (1979). The song is about the power of our thoughts — and it encourages the listener to recognize that power, and to question things that are often accepted without examination.

We take inspiration from that spirit. We work with clients to critically deconstruct the things they may have simply accepted as "truth" — cultural messages, family narratives, societal expectations. By deconstructing them, we help clients create their own truths and their own wisdom, empowering them to make decisions that align with their deepest values and truest self.

At Rainbow Connection Counseling Collective, AI assists with behind-the-scenes tasks like drafting emails, creating marketing materials, website development, and client communications.

Have questions about how we use technology in our practice? We're always happy to talk through it.

Affirming therapy is a therapeutic approach that validates and supports a client's full identity — including their sexual orientation, gender identity, race, culture, and other aspects of who they are.

Unlike traditional therapy models that may pathologize or attempt to change marginalized identities, affirming therapy creates a safe, inclusive space where clients can explore their experiences without judgment or pressure to conform to societal expectations.

Affirming therapy is particularly beneficial for:

• LGBTQ+ individuals exploring their sexual orientation or gender identity
• Transgender and gender-diverse people navigating transition or seeking gender-affirming care
• BIPOC individuals experiencing racism, microaggressions, or cultural identity conflicts
• People with intersectional identities facing multiple, overlapping forms of discrimination
• Anyone from a marginalized community seeking culturally competent mental health support

In an affirming therapy session at Rainbow Connection, you can expect:

• No judgment about your identity, desires, relationships, or experiences
• Cultural understanding without needing to spend session time educating your therapist
• Respectful use of your chosen name and correct pronouns, every time
• Validation of your experiences with discrimination and minority stress
• Collaborative treatment planning that honors your values, goals, and pace

We have clinicians licensed to provide telehealth therapy in California, New York, Oregon, and Washington.

All sessions are conducted via secure telehealth and are subject to the laws and regulations of the client's state of residence.

Yes. Our client portal is located at rccc.sessionshealth.com. Through the portal you can:

• View invoices, statements, and statements for insurance reimbursement (superbills)
• Schedule and cancel appointments (up to 24 hours in advance)
• Send a direct, secure message to your clinician

Harry Dixon, MA, LMHC, LPCC, LPC, CST is our only in-network clinician. He is currently in-network with Cigna.

All other clinicians at RCCC are out-of-network. However, many insurance plans include an out-of-network benefit that may reimburse you for a portion of session costs — see below.

Yes. We automatically issue a Statement for Insurance Reimbursement (superbill) around the first of each month. You can submit this to your insurance plan for potential out-of-network reimbursement.

All billing documents are available in the Client Portal. You can also reach our billing team at billing@rainbowconnectioncounseling.com.

We also accept HSA and FSA cards.

Most insurance plans include an out-of-network benefit — contact your insurer to ask about superbill reimbursement. HSA/FSA cards accepted.

Invoices are generated automatically for all clients regardless of payment type. If you are an insurance client, please look for the "Client Responsibility" section of your invoice — this reflects only what you personally owe, such as copays, coinsurance, or cost-of-service after your claim has been processed.

For questions about your specific cost-sharing amounts, please contact your insurer directly using the number on the back of your insurance card.

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost before you receive services.

• You have the right to a Good Faith Estimate for the total expected cost of any non-emergency items or services, including related costs like medical tests, equipment, and facility fees.
• Your provider must give you a Good Faith Estimate in writing at least 1 business day before your service or item.
• If you receive a bill that is $400 or more above your Good Faith Estimate, you can dispute the bill.
• Save a copy of your Good Faith Estimate for your records.